What is a virtual office and who does it suit
What is a virtual office? A street address in Zagreb, Gajeva 6, that your company gives for post and business documents. You rent no premises. This page covers that address service, not a remote team or a shared workspace.
Below: what you get, how it works, who it suits and who it does not.
What you get
The service has three parts, and each has its own page. First is the business address in Zagreb: Gajeva 6, which you put on invoices and contracts. Second is the company seat, called the sjedište in Croatian, which is the official address of a company. The right answer depends on your company form, so it has its own page: registered address in Croatia. Third is receiving and scanning post.
What a package includes is on the prices page. "Start" gives you the address and an email notice for each item of post. "Scan" also opens and scans each item.
A virtual office is not a rental of premises. You get an address and post handling, not an office you sit in.
How a virtual office works, step by step
1. You send an enquiry. Give the company name or the planned name, the company form and the date you need the address.
2. You tell us your company form. Before you pay, you get a written confirmation for Gajeva 6.
3. You choose a package: "Start" at EUR 45 + VAT a month, or "Scan" at EUR 65 + VAT a month. Paying 12 months up front costs EUR 299 + VAT or EUR 399 + VAT.
4. Post starts arriving at the address, and you hear about it by email: a notice for each item with "Start", the scan itself with "Scan".
Steps such as signing the contract, identity checks and scan speed depend on what we agree with you. Ask about them in your enquiry and ask for the answer in writing.
A virtual office or a seat in your own flat
Anyone thinking of a seat in their own flat meets the same questions: who sees the address, whether anyone has to consent, and what happens when you move. On two of them the official sources give only part of the answer, so we repeat what they say as written (pages read on 16 October 2026).
For a sole trade (an obrt), the START portal says that the seat of an obrt is the place where the obrt is carried out. If the trade needs no premises, the seat is the place where the tradesperson has their residence. For activities carried out in residential premises, START points to the Ordinance on trades that may be carried out in residential premises (NN 101/95): START, frequently asked questions.
For a d.o.o. (a Croatian limited liability company), gov.hr says that the company agreement, when there are two or more founders, defines the company name, the company seat, the share capital and the founders' rights and duties. Among the documents for registering for corporate income tax, it also lists a lease contract with the owner of the premises where the company seat is: gov.hr, founding a d.o.o..
The pages we read say nothing about the consent of a flat's owner or co-owner. Companies already have their registered seat at Gajeva 6 in Zagreb.
Some of it is simply practical. If you work from home, you may not want clients reading your flat's address on an invoice. Post then arrives where you live. A city street address stays put when you change flats. If a company does change its seat, gov.hr says the court register's e-service accepts electronically signed applications for all kinds of entries, among them a change of company seat (page last updated 18 June 2025): gov.hr, court register e-services. More in our guide to changing a registered office in Croatia.
A virtual office, coworking or a rented office
A virtual office gives you an address and post handling, but no place to work. It suits someone whose workplace is already settled, at home or at a client's. Prices start from EUR 45 + VAT a month, or EUR 299 + VAT for 12 months up front, and you can see every price on the prices page.
Coworking gives you a desk in a shared space. It suits someone who wants to leave the flat and work among people.
A rented office gives you your own rooms under a lease. It suits a team that works in the same place every day and receives clients there.
You can mix them. You can work in a coworking space and receive your post at Gajeva 6.
Who a virtual office suits
Founders of a d.o.o. or a j.d.o.o. (the simple, low-capital version of a d.o.o.): the seat is part of the founding documents, so settle the address before the forms. The page on a business address for Croatian company formation follows a founder from the first question to the first letter.
Sole traders and freelancers who want one fixed place for letters: the page for a virtual office for sole traders in Croatia explains what START says about the seat of an obrt and what to ask your accountant.
Foreign companies that sell in Croatia or open a subsidiary: the page for foreign companies covers signing, payment and Croatian letters read abroad.
Startups that need one address on documents, invoices and tools: the page for startups.
Companies moving their seat: see changing a registered office in Croatia.
Who a virtual office does not suit
If you need a desk every day, look for coworking or an office. An address is not a place to work.
If clients will visit you, check what is included. Neither package has a meeting room. What is not stated is not in the package.
If your activity needs premises, START says an obrt application includes proof of the right to use premises, if that is needed to carry on the obrt. Ask your accountant before you pay whether the address fits your case.
What to check when choosing
These questions apply to any provider, us included.
Is it a real street address or a post office box? Check the street yourself.
How is your post reported, and who opens it? Ask which email address gets the notice and how long scans are kept.
What does the contract allow and how do you cancel? Read the terms before you pay.
Who signs? Ask who the contracting party is.
What is in the price and what costs extra? Write it down before you pay.
Not sure which case is yours
Send an enquiry with the company name, the company form and the date you need the address, and you get a written answer on what Gajeva 6 can be in your case. All the cases are on one page: virtual offices for every kind of company. Updated 16 October 2026.
Common questions
Who receives my post?
Post arrives at the address, and the package decides how it is handled: "Start" sends an email notice for each item, "Scan" also opens it and emails you the scan. Before you pay, ask who opens the envelope and how you learn a letter has arrived. Details: receiving and scanning post.
Can a d.o.o. be registered at a virtual address?
Yes. Companies already have their registered seat at Gajeva 6 in Zagreb. Gov.hr says the company agreement determines the company seat. Tell us your company form. Before you pay, we confirm in writing what it means for you. More on the page about a registered address in Croatia.
Where is the seat of a sole trade (obrt)?
START says the seat of an obrt is the place where the obrt is carried out. If the trade needs no premises, it is the place where the tradesperson has their residence. Whether Gajeva 6 is possible in your case, settle with your accountant.
Can I visit the address?
What each package includes is on the prices page. Neither has a meeting room, so ask whether visits are possible and ask for the answer in writing.
How much does a virtual office cost?
Prices start from EUR 45 + VAT a month, or EUR 299 + VAT for 12 months up front. All packages and prices are on the prices page.
Can I change the seat later?
Gov.hr says the court register's e-service accepts electronically signed applications for all kinds of entries, among them a change of company seat. Ask a Croatian accountant or lawyer for the steps in your case. See changing a registered office in Croatia.
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